Terms and Conditions - Kennington Removals
Introduction
Welcome to Kennington Removals. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you accept and agree to be bound by these terms.
Definitions
- Company: Refers to Kennington Removals.
- Customer: Any individual or entity that engages our services.
- Services: The moving and relocation services provided by Kennington Removals.
Services
Kennington Removals offers comprehensive removal services, including packing, transportation, and unpacking. Our goal is to ensure a seamless and stress-free moving experience.
Service Availability
Our services are available across various regions. Availability is subject to change based on demand and logistics.
Booking and Payment
To secure our services, customers must complete a booking process and provide necessary payment information.
- Booking Confirmation: A confirmation will be sent upon successful booking.
- Payment Methods: We accept various payment methods, including credit cards and bank transfers.
- Payment Terms: Full payment is required prior to the commencement of services unless otherwise agreed upon.
Cancellation and Refund Policy
We understand that plans can change. Our cancellation policy outlines the terms under which bookings can be canceled and refunds processed.
- Cancellation Notice: Cancellations must be made at least 48 hours prior to the scheduled service to qualify for a full refund.
- Refund Processing: Refunds will be processed within 14 business days of receiving the cancellation notice.
- Non-Refundable Fees: Certain fees, such as booking fees, may be non-refundable.
Liability
Kennington Removals strives to handle all items with care. However, our liability is limited to the value of the goods being moved.
- Limitations of Liability: We are not liable for any incidental or consequential damages.
- Customer Responsibilities: Customers are responsible for declaring the value of their goods and obtaining additional insurance if necessary.
Insurance
We offer insurance options to protect your belongings during the move.
- Standard Coverage: Included in the service fee covers basic protection.
- Additional Insurance: Available for high-value items upon request.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely to provide and improve our services.
- Data Collection: Information collected includes contact details and inventory of items to be moved.
- Data Usage: Used for service delivery, billing, and communication purposes.
- Data Protection: We implement security measures to protect your information.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Kennington Removals operates.
Changes to Terms
Kennington Removals reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting.
Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.